Overview
ABOUT
Your Business Support Specialist (YBSS) partners with business owners who are carrying too much and brings the structure, systems, and steady support to help them breathe again.
Whether you need strategic direction through Online Business Manager support, or reliable day-to-day task execution through a Virtual Assistant, we bring a rare combination of skills to every engagement.
Specialist capabilities include ServiceM8 Certified Partner, SprintSuite Partner, Microsoft Word expertise at ASX-report standard, and professional document and form builds.
Clients arrive overwhelmed, operating on instinct, carrying everything alone. After YBSS, they have documented systems, streamlined workflows, and the breathing space to focus on what they do best.
SERVICES
Online Business Manager
Strategy, systems and process improvement, project management, compliance, team coordination, and executive support.
Virtual Assistant
Admin and inbox management, client support, research, scheduling, and ongoing task execution.
ServiceM8
As a ServiceM8 Certified Partner, YBSS offers end-to-end support for trade and service businesses using the platform. This includes full system setup and configuration, workflow and automation builds, job card and template design, and ongoing management support.
YBSS also builds complex, logic-driven ServiceM8 forms with conditional branching, signature capture, and branded PDF output, purpose-built for trade-specific workflows like inspections, health checks, and compliance reporting. Pre-built forms are available to purchase from the YBSS ServiceM8 Form Store, with custom builds also available on request.
SprintSuite
As a SprintSuite Partner, YBSS provides implementation, configuration, and training support for businesses using the platform. Whether you are just getting started or need to optimise an existing setup, Shirval can help you get the most out of SprintSuite, including workflow design, team training, and system integration.
Specialist SprintSuite support is available as a half-day or full-day engagement, or as part of an ongoing OBM retainer.
Document & form builds
YBSS builds professional, branded documents and forms across Microsoft Word, ServiceM8, and SprintSuite. This includes branded Word template systems with custom styles, tables, and heading structures, built to ASX-report standard, as well as position descriptions, SOPs, policy documents, checklists, and contracts.
Additional Services
Additional services include business operations audits, document and form builds, VA onboarding packages, and corporate digital literacy training.
GET IN TOUCH - HERE WHEN YOU'RE READY
📨 Email [email protected]
☎️ Phone 0429 995 096
⏱️ Hours Tue · Wed · Fri, 9am–5pm AWST
📆 Book Here Book a Session with Shirval
Linked In https://www.linkedin.com/in/shirval-blake-880a78115/
"Clients arrive overwhelmed, operating on instinct, carrying everything alone. After YBSS, they have documented systems, streamlined workflows, and the breathing space to focus on what they do best."
