Privacy Policy

1. Introduction

Best Network Directory ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

2. Information We Collect

We collect information to provide and improve our directory service. Types of information we may collect include:

  • Personal Information: Such as your name, email address, phone number, business details, and professional expertise when you register or list your services.

  • Usage Data: Information about how you access and use our website, including IP addresses, browser type, pages visited, and session duration.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, remember preferences, and collect analytics for service improvement.

3. How We Use Your Information

Your information is used to operate, maintain, and provide the directory service effectively. This includes:

  • Helping members of the ServiceM8 Professional Facebook group and broader community find trusted service providers.

  • Facilitating communication between users and listed professionals.

  • Managing and improving the directory service and website functionality.

  • Sending important updates, such as changes to our services or contact information.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information under limited circumstances, including:

  • With trusted service providers who support our directory operations, under confidentiality agreements.

  • Where required by law, regulation, or legal process.

  • To protect our rights, safety, or property, or that of our users.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide the services or comply with legal obligations. If you request removal, we will delete your data unless retention is required for legitimate purposes.

7. Your Rights and Choices

  • Access and Correction: You can request access to the personal information we hold about you and ask us to correct it if necessary.

  • Opt-Out: You can opt out of receiving non-essential communications from us.

  • Cookie Preferences: You may manage or disable cookies through your browser settings. Note this may affect website functionality.

8. Third-Party Links

Our directory may include links to third-party websites or services. We do not control these sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Tradies Rescue
Email: [email protected]