ServiceM8 quote sent. Client went quiet. Zevik reveals what happened — and exactly what to do next.
About Zevik
What is Zevik?
Zevik is a post-quote intelligence and follow-up platform built for service businesses using ServiceM8.
ServiceM8 manages the quote and job workflow. Zevik adds the missing layer after the quote has been sent — helping contractors understand what the client did, how engaged they are, and what follow-up action should happen next.
Instead of guessing whether a client opened the quote, came back to it, asked a question, or is ready to proceed, Zevik connects the dots and writes clear follow-up intelligence back into the ServiceM8 job.
How Zevik works with ServiceM8
Zevik works alongside the ServiceM8 job and quote workflow.
From the ServiceM8 job card, users can send a quote through Zevik. The client receives a branded quote experience where they can review the quote, listen to an explanation, view an optional business introduction video, ask a question, request a callback, and continue to approval.
Zevik then tracks client engagement and writes an updated intelligence report back into the ServiceM8 job note. The contractor sees one clear, updated layer showing what happened and what to do next.
Key features
- Branded client quote experience
- Voice explanation of the quote
- Optional business introduction video
- Quote open and repeat-view tracking
- Client engagement signals
- Ask-a-question and request-callback actions
- Quote approval and decline tracking
- Recommended follow-up actions
- ServiceM8 job activity write-back
- One updated intelligence layer inside the ServiceM8 job
Why ServiceM8 users use Zevik
Many contractors send quotes and then have no clear visibility over what happens next.
They do not know whether the client opened the quote, came back to it, understood it, has questions, or is ready to proceed.
Zevik helps reduce quote-chasing uncertainty by showing which quotes are quiet, which clients are engaged, which jobs need a reply, and what follow-up action should happen next.
Best suited for
Zevik is best suited for ServiceM8 users who send quotes regularly and want:
- A more professional client quote experience
- Better visibility after quotes are sent
- Clearer follow-up actions
- Less manual quote chasing
- More confidence about when to call, wait, follow up, or move on
Watch a demo
See how Zevik works with ServiceM8:
https://www.zevik.io/integrations/servicem8
Positioning
Zevik does not replace ServiceM8.
It works alongside ServiceM8 as a post-quote client experience, visibility, and follow-up intelligence layer.
Zevik — Connecting the dots after the quote is sent.
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