Overview
Starward AI - Smarter ServiceM8 Solutions with AI
At Starward AI, we help trade and service businesses unlock the full power of ServiceM8 by combining it with cutting-edge artificial intelligence. Our solutions reduce admin, grow ROI, improve customer experience, and free your team to focus on the work that matters most.
Whether you need an AI receptionist, automated customer communication, or intelligent forecasting, we design systems that fit seamlessly into your existing ServiceM8 workflows.
Our Solutions
1. AI Conversational Agents for Customer Messaging
What it is: AI-powered assistants that reply instantly to customer messages via SMS, email, or web chat.
Features:
Handles FAQs about your services, pricing, and availability.
Qualifies leads before passing them to your team.
Captures customer details directly into ServiceM8.
Available 24/7 so no enquiry gets missed.
Benefit: Turn enquiries into booked jobs without staff needing to chase every message.
2. AI Voice Receptionists & Callers
What it is: AI-powered inbound receptionists or outbound callers that answer calls, manage bookings, and even follow up with customers.
Features:
Inbound receptionist that greets callers, provides pricing, and schedules jobs in ServiceM8.
Outbound calling to confirm appointments, send reminders, or follow up quotes.
Tailored to your services (e.g., pest inspection, electrical, plumbing).
Automatically assigns the right technician based on qualifications.
Optimises routes to save travel time and fuel.
Supports multiple job durations.
Benefit: Never miss a call again, and keep your business running outside of office hours.
Send us an email to request to watch a video demo
3. Inventory Management & Forecasting
What it is: AI systems that track your stock levels, predict demand, and trigger reorders.
Features:
Real-time stock visibility connected to ServiceM8.
Forecasting to anticipate seasonal spikes (e.g., summer pest control demand).
Automated supplier ordering workflows.
Benefit: Always have the right materials on hand without overstocking.
4. Data Dashboards & Business Insights
What it is: Custom dashboards that give you a clear view of your business performance.
Features:
Track conversion rates, response times, and job completion.
Measure revenue per service type.
Visualise staff utilisation and efficiency.
Benefit: Make smarter business decisions backed by real-time data.
5. Chat With Your Business
What it is: A unique AI tool that lets you ask your own business questions - and get instant answers as if talking to a staff member.
Features:
Connects to your ServiceM8 data, emails, and documents.
Answers “What’s our revenue this month?”, “Who hasn’t paid their invoice?”, or “Which jobs are overdue?”.
Secure, private, and tailored to your setup.
Benefit: No more digging through spreadsheets or reports - just ask and get answers.
