NZ Automate

NZ Automate offers a powerful Job Efficiency Add-On designed to enhance how businesses use ServiceM8. This add-on automates repetitive admin tasks, improves communication, and helps teams stay on top of job progress—without the need for manual input.

Key Features:

• Trigger-Based Automation – Automatically perform actions when specific job events occur (e.g. status change, badge update, or queue movement).
• Flexible Communication Tools – Instantly send SMS or email messages to customers based on job progress—perfect for sending job updates, requesting extra info, or sharing your Terms of Service.
• Dynamic Email Builder – Create smart, branded email templates with images, buttons, carousels, content blocks, and HTML formatting.
• Badge Control – Automatically add or remove badges as part of a trigger flow (great for status tracking or tagging job types).
• Queue Management – Seamlessly shift jobs between queues as they move through stages—no manual sorting required.
• Multi-Action Triggers – Set up one trigger to perform several actions at once, like notifying a client, tagging the job, and updating the diary.
• Unlimited Triggers – There’s no cap on how many triggers you can create—build out your workflows exactly how you need them.
• Built-in Feedback Loop – Need more functionality? Use the feedback form to suggest features—the platform evolves based on user needs

Whether you're looking to automate customer communications, reduce admin load, or ensure no job step is missed, NZ Automate helps streamline your entire process.

You'll find the Job Efficiency add-on under the Add-ons section in ServiceM8.